I Get the Error “Authentication Failed” When Logging into ZINIO Admin

If you see an "authentication failed" error when trying to log into ZINIO Admin, it typically means that your login details are incorrect or there’s an issue with the URL or formatting.

Please check the following:

1. Correct URL
   Make sure you’re using the correct login URL for ZINIO Admin:
   https://zen-admin.zinio.com/publisher-login 

2. No Extra Spaces in Password or Email
   When copying and pasting your password or email, make sure there are no extra spaces before or after the text. These can cause login failures.

3. Use Your Publisher Login Details
   Ensure you're using your ZINIO Admin login credentials (not credentials for a different platform like zinio.com ).

4. Reset Password
   If you have forgotten your password, you can reset it via the forgot password link.  

Still Not Working?

If you’ve double-checked everything and are still receiving the error, please reach out to us via chat sending us a screenshot including the complete URL, we are here to help.